Customer Care Service Representatives

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Lydia Hamel

Customer Service Representative

  • At Montebello since 2025
  • 10 + years’ experience in B2B Customer Service
  • Transparent, fast and efficient communication are some of her main strength
  • Enjoys connecting with new people
  • Likes video games, pop culture and creative media 
Frank Merovitz - Customer Service Representative

Frank Merovitz

Customer Service Representative

  • At Montebello Packaging since 2014
  • 30 years experience in Customer Service/Sales and Public Relations in North American and International Markets
  • Proud to be part of our C.S.R. Team
  • His vast experience combined with his sense of humour are invaluable assets in troubleshooting adverse situations
  • Inspired and impressed by Montebello Packaging’s achievements and longevity
  • Special interests are in boating and international travel
  • Enjoys spending time with his family and friends
Karen Poirier - Customer Service Representative

Karen Poirier

Customer Service Representative

  • At Montebello since 2021
  • Three years experience in customer service
  • Proud to be part of the CSR team
  • Enjoys travelling, crocheting, knitting, and spending time with family and friends
  • Likes learning new things and has a very positive attitude

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