Customer Care Service Representatives

Gail Bennett

CSR Team Co-Ordinator

• My second home has been with Montebello since 1997
• 25 years experience in the packaging industry
• Enjoys travelling, vineyards, training at the gym, and being with family and friends
• Quiet, reserved personality as I like to listen and learn

Alexis Jones

Customer Service Representative

• At Montebello since January 2017
• 20+ years experience in Customer Service, Sales, and Public relations
• Kindness and courtesy are at the root of a positive customer service experience
• Very social with an upbeat personality
• Troubleshooter, quick thinker, and self-motivated
• Personal interests are hiking, camping, playing sports, and spending time with my family 

Frank Merovitz

Customer Service Representative

• At Montebello Packaging since 2014
• 30 years experience in Customer Service/Sales and Public Relations in North American and International Markets
• Proud to be part of our C.S.R. Team
• His vast experience combined with his sense of humour are invaluable assets in troubleshooting adverse situations
• Inspired and impressed by Montebello Packaging’s achievements and longevity
• Special interests are in boating and international travel
• Enjoys spending time with his family and friends

Glen Crawley

Customer Service Representative

• Joined Montebello Packaging in 2003
• Holds over 30 years plus Manufacturing and Packaging experience

Karen Poirier

Customer Service Representative

• At Montebello since 2021
• Three years experience in customer service
• Proud to be part of the CSR team
• Enjoys travelling, crocheting, knitting, and spending time with family and friends
• Likes learning new things and has a very positive attitude